Employer Case Studies

Sally Corbin is the owner of a successful domiciliary care agency in West Sussex and has been active in the professionalization of the sector for many years. Here Sally shares her impressions of the new Level 5 Diploma for Leadership in Health and Social Care as an employer and business owner. Sally commissioned Revolutions Training to support two staff Bernie, the Business Manager and Neil, the Care Manager to undertake the Level 5 Diploma.

'Our organisation has always been forward thinking and it is part of my progression planning, in preparation for my retirement ,that the team I have chosen to manage the company have been given every opportunity to gather the skills they will need to maintain the high professional standards on which this organisation is based.  It has always been high on my priorities that managers are given every opportunity to look inwardly at their own training needs and have open discussions with me about how we can achieve our aims.

Bernie had been promoted to business manager at the beginning of 2011. I created this post especially in preparation for me having less involvement on a daily basis with the management tasks associated with general business.  Bernie completed her Level 4 Business award exceptionally well and that gave me the confidence to take this one step further and look at the Level 5 Diploma. 

I need to know that the business I built is going to be run efficiently, professionally and meets all legislation when I eventually pass the management over to another. I am reducing my involvement by one day a week for the time being and expect this to be progressive too. So I can still oversee Bernie and Neil's development and give every bit of guidance until that time. The Level 5 Diploma gives both Bernie and I the confidence we need, to know that she is developing her knowledge and skills in the matters that concern her.  We discussed the units together, as well as both individually with Revolutions.  This statement also applies to Neil, our Care Manager.

Neil is very well qualified in health and social care and also has his Preparing to teach in the Lifelong Learning Sector (PTTLS) qualification.  Most of these awards have been gained since joining my company. It is my belief that it gives people such confidence in their own ability to gain accreditation for the skills they have and develop.

It is part of my progression planning that the Care Manager who works along side my Business Manager must be equally qualified to run things in my absence. Neil's confidence has grown and grown since working with me and it has been very rewarding for both parties.  The qualification has given them both exactly what they need, an understanding of business that they did not have before and they now have the opportunity of putting it to use and to show me that they truly can manage my company in  a way that our staff and clients have become accustomed to.

The staff know that their managers are suitably equipped and the clients are delighted that I have invested even more in the training of those that support the delivery of the service to their door.

I chose Revolutions Training as my previous experience of working in partnership with them on training my staff was exceptional. I have worked with many training organisations over the years and found none as well organised and who say what they do and do what they say.'

Here Sally congratulates her Care Manager Neil and Business Manager Bernie on their success.